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HOT TUB SERVICE
SERVICING YOUR HOT TUB SINCE 1983!
To book a service request for your hot tub or spa:
CALL (780) 448.9815 or
At Solara Hot Tubs & Patio, we know hot tubs like the back of our hand. With over 41 years of experience in the hot tub industry, we know exactly what it takes to provide the utmost quality in service and customer satisfaction. With our team of highly skilled and professionally trained technicians, we can assure you that we'll remedy any issues that may arise throughout life of your hot tub. We are keen on providing the epitome of service excellence, efficiency, and affordability. That's our guaranteed promise to you from us!
OUR SERVICES
Heater Element Replacement
Component Upgrades
Pump Repairs
Circuit Board Service/Replacement
Internal Leaks
Winterizing/Seasonal Service
General Maintenance
Filter Cleaning
Error Code Troubleshooting
Jet Replacement
Hot Tub Moves
Hot Tub Drain & Re-fill
Since 1983 Solara Hot Tubs & Patio has serviced hot tubs in the Edmonton area with quality & efficient expertise. We offer an array of services including built not limited to:
Our Service Rates
All Hot Tub, Spa & Swim Spa service calls are rated at $150 per hour. No hidden fees or charges.
We prioritize the servicing of Hot Tubs, Spas or Swim Spas purchased through our stores or from the brands we carry.
If you have another brand of hot tub or spa, please feel free to reach out and we will let you know if we can provide you with service.
NOTE: All service calls start at a minimum of one hour. Parts and applicable out-of-town mileage charges are not included in the hourly service rate. In-shop service rates are $120 per hour.
HOT TUB & SWIM SPA WATER CARE PROGRAM
* Additional charges for Swim Spas may apply
CALL (780) 448.9815 or
FAQ's
Questions you may have about your service with us:
What are your rates?
Solara Hot Tubs & Patio has a base hourly rate of $150 per hour. There is a minimum 1-hour charge for each service call. After one hour, we charge in 15-minute increments if your service call exceeds the initial first hour.
When will the technician arrive?
We will give you a morning or afternoon window at the time of your call, but due to the unforeseen circumstances of some service calls, we may not be able to give you an exact timeframe. Our technicians will call you approximately 30 minutes prior to arriving on site.
Where do you service?
We service Edmonton and surrounding areas including; Sherwood Park, St. Albert, Leduc, Beaumont, Devon, Fort Saskatchewan, Morinville, Spruce Grove, Stony Plain, Sturgeon County, Parkland County and more. Note: Locations outside a 40 Kilometer radius from the center of Edmonton may be subject to mileage charges.
Imperfect Weather Conditions
Our technicians work regardless of any difficult/imperfect weather conditions. The only issues that may arise are when conditions are too cold to perform any necessary service repairs. In these cases, we will postpone your service call or request that we move your unit to our shop for any extensive repairs. (Applicable moving charges may apply.)
What is the average service call timeline?
Most service calls can be performed within the first hour. If the call is going to exceed the first hour or is a larger job than anticipated, the technician will inform you at the time of the service call.